Timeline
2022 - Present

The Problem
Quantum technology R&D depends on extensive infrastructure spanning software, hardware, etc. As these systems scale, they become increasingly complex to monitor and troubleshoot if something goes wrong. With so many parts, identifying the cause of an issue can take significant time. So, how can we make monitoring the system more intuitive and streamline the troubleshooting process?

Mission
Build an observability platform that monitors the health of quantum system infrastructure. The platform enables users and engineers to quickly assess component and system status, receive timely alerts when issues arise, and provides access to information to debug problems resulting in reduced downtime.

Monitoring Metrics
The software team develops exporters and scrape targets to collect observability metrics from quantum system components. These metrics are aggregated in the observability platform and visualized through dashboards, giving stakeholders real-time insights into system behaviour as well as short-term and long-term trends.

Alerts
When system metrics indicate deteriorating health, alerts notify stakeholders immediately. These alerts flag issues quickly and provide context about which components require attention, enabling faster response and resolution.

Logs
Logs provide essential context for understanding current and historical system operations. The software team has implemented centralized logging for system components, capturing operations, warnings, and errors. When alerts are triggered, stakeholders can turn to the logs for detailed information, supporting effective debugging.

Results
The software team delivered an observability platform that improves visibility, reduces downtime, and streamlines troubleshooting. By combining metrics, alerts, and logs, stakeholders can monitor system health, observe trends, and access records of current and historical operations performed by the system.

Tech
Not disclosed.